Management Consulting Firm
Our Work
City of Houston, TX
Ten-Year Financial Plan
Ten-Year Financial Plan
The City of Houston was looking to create a ten-year strategic plan for managing its multi-billion dollar annual operating budget. TCCG worked as part of a consulting team that engaged with City leaders and performed a detailed analysis of the City's operations and allocations; the team also conducted extensive research on operational best practices in other large cities across the country. The result of the project was a comprehensive plan that would support Houston in ensuring its long-term fiscal sustainability and economic growth.
Ethics Review Board Change Management Design
Calcasieu Parish (County) Schools Career Pipeline Initiative
Change Management Design
The New Orleans Ethics Review Board (ERB) was seeking support in enhancing the culture of ethics in city government and in related agencies. TCCG and its partner firm performed a detailed study of the city's ethics training practices and policies, as well as conducted extensive outreach to government leaders and staff to determine their training needs. The result of the project was a comprehensive change management plan to strengthen the ethical culture in municipal government, which the ERB began to implement the following quarter.
Career Pipeline Initiative
The Calcasieu Parish (County) School Board and City of Lake Charles, LA sought to strengthen the career pipeline for the area's youth. The goal was to ensure that they had access to careers in high-growth industries, which were expected to bring more than $60 billion in investments to the region over the next several years. TCCG worked with a partner firm to identify the gaps in the current pipeline as well as steps that could be taken to improve participation by underrepresented groups.
NOLA Public Schools
Strategic Planning
City of Petersburg, VA
Budget Analysis
Budget Analysis
The City of Petersburg, VA sought to identify actions it could take to balance its annual operating budget. TCCG worked as part of a consulting team that engaged with City leaders and staff to understand the main drivers of the City's revenues and expenses. The team then developed a plan of action that would produce an estimated $28 million in new revenue/savings over a two-year period. The effort would lay the foundation for the City's long-term financial future and the services it could provide to its residents.
City of Chester, PA
Police Department
Operational Review
Operational Review
The City of Chester, PA Police Department was seeking support in improving the agency’s patrol operations. TCCG led the analysis of crime and clearance rates, as part of the consulting team that was retained for the project. The result of the engagement was a detailed set of recommendations to help the department maximize the effectiveness of its staffing and other resources and improve safety for the City’s residents and communities.
Strategic Planning
NOLA Public Schools (NOLA-PS) sought to develop a snapshot of the district's strategic priorities as outlined by the NOLA-PS' leadership, staff, partners, and the community; it also sought steps the district could take to make progress on these priorities. TCCG led a team of four consulting firms in conducting extensive internal and external stakeholder outreach, analysis of findings, and development of action steps. The School Board used the output of the high-profile, public process in the national search for the district's superintendent and as the foundation for NOLA-PS' five-year strategic plan
NOEEN Nonprofit
Board Governance
Board Governance
The New Orleans Early Education Network (NOEEN) sought to develop a clear picture of the organization's opportunities and challenges and to revise their bylaws to better position the organization to thrive within an evolving educational landscape. TCCG conducted a series of focus groups with NOEEN's leadership and developed a set of recommendations which the group used to inform changes to their policies and procedures. TCCG also facilitated the updating of the organization's bylaws which enhanced representation on the steering committee and improved the overall effectiveness of the organization's governance.
Cobb County, GA
Operational Assessment
Operational Assessment
Cobb County, GA sought assistance with an organizational performance assessment that would evaluate the processes and effectiveness of the County’s operations. TCCG partnered with a team of consultants that worked with the County's leadership and conducted a review of two departments. After intensive analysis and best practice research, the team presented the County with a set of key insights about the departments' operations and steps that could be taken improve their overall effectiveness.
Five-Year Financial Plan
The City of New Haven, CT was seeking to develop a strategic five-year financial plan. As part of the consulting team retained for the project, TCCG led development of recommendations for increasing revenues and reducing expenses for the Public Works Department. This involved performing a detailed analysis of the department's operations and conducting in-depth research on best practices in peer cities. The result of the engagement was a comprehensive financial plan that would support New Haven’s long-term fiscal health and economic growth.
City of New Haven, CT
Five-Year Financial Plan
SWBNO Utility
Workforce Model Review
Workforce Model Review
SWBNO (the Sewerage and Water Board of New Orleans) was seeking to gain a deeper understanding of its workforce model and related processes. TCCG is currently working with a partner consulting firm to perform an in-depth analysis of the utility's structure, policies, and procedures to identify ways that SWBNO can enhance the impact of its workforce and strengthen its overall effectiveness.
Harris County, TX
Organizational/System Review
Organizational/System Review
Harris County, TX was seeking support in developing department-level assessments for 17 entities in its criminal justice system. The aim of the effort was to make the departments and overall system more effective and fair. TCCG worked as part of the team that conducted the review, which provided deep insights into the system's strengths, areas where it could improve, steps it could take to improve, and the impact of the County's overall resource allocation approach.
N. O. Public Belt Railroad Operational Assessment & Planning
Operational
Assessment & Planning
The New Orleans Public Belt Railroad (NOPB) sought support in performing an operational cost assessment for some of its key functions as well as developing a five-year strategic plan. TCCG conducted an in-depth analysis of NOPB's operations and engaged with NOPB's senior leadership by organizing an executive retreat and other activities to solicit their input. TCCG then worked with the leadership to develop a detailed action plan and implementation timeline that would help guide the railroad through the next half decade.