top of page
NOLA Skyline 1A.jpg

Our Work

Organizational & Operational
Assessment & Design Projects

The Caulfield Consulting Group (TCCG) has performed organizational and operational assessments for a variety of clients.

White Background_edited.jpg

City of Houston, TX

Ten-Year Financial Plan

Ten-Year Financial Plan

The City of Houston was looking to create a ten-year strategic plan for managing its multi-billion dollar annual operating budget. TCCG worked as part of a consulting team that engaged with City leaders and performed a detailed analysis of the City's operations and allocations; the team also conducted extensive research on operational best practices in other large cities across the country. The result of the project was a comprehensive plan that would support Houston in ensuring its long-term fiscal sustainability and economic growth.

Ethics Review Board Change Management Design

Calcasieu Parish (County) Schools Career Pipeline Initiative

Change Management Design

The New Orleans Ethics Review Board (ERB) was seeking support in enhancing the culture of ethics in city government and in related agencies. TCCG and its partner firm performed a detailed study of the city's ethics training practices and policies, as well as conducted extensive outreach to government leaders and staff to determine their training needs. The result of the project was a comprehensive change management plan to strengthen the ethical culture in municipal government, which the ERB began to implement the following quarter.

CPSB 3_edited.png
Career Pipeline Initiative

The Calcasieu Parish (County) School Board and City of Lake Charles, LA sought to strengthen the career pipeline for the area's youth. The goal was to ensure that they had access to careers in high-growth industries, which were expected to bring more than $60 billion in investments to the region over the next several years. TCCG worked with a partner firm to identify the gaps in the current pipeline as well as steps that could be taken to improve participation by underrepresented groups.


NOLA Public Schools

Strategic Planning

Strategic Planning

NOLA Public Schools (NOLA-PS) sought to develop a snapshot of  the district's strategic priorities as outlined by the NOLA-PS' leadership, staff, partners, and the community; it also sought steps the district could take to make progress on these priorities. TCCG led a team of four consulting firms in conducting extensive internal and external stakeholder outreach, analysis of findings, and development of action steps. The School Board used the output of the high-profile, public process in the national search for the district's superintendent and as the foundation for NOLA-PS' five-year strategic plan


City of Petersburg, VA

Budget Analysis

Budget Analysis

The City of Petersburg, VA sought to identify actions it could take to  balance its annual operating budget. TCCG worked as part of a consulting team that engaged with City leaders and staff to understand the main drivers of the City's revenues and expenses. The team then developed a plan of action that would produce an estimated $28 million in new revenue/savings over a two-year period. The effort would lay the foundation for the City's long-term financial future and the services it could provide to its residents.

Orleans Parish (County) Sheriff Strategic & Operational Planning

Strategic & Operational Planning

Orleans Parish (County), LA Sheriff-Elect Susan Hutson's Transition Team sought support in identifying strategic, operational, and policy improvements for the Orleans Justice Center (OJC). TCCG worked with a partner firm to perform a study of OJC's current policies and procedures and make recommendations for improvements; this involved facilitating multiple working groups composed of subject matter experts and community leaders, performing a detailed analysis of the findings, and conducting best practice research. The Sheriff would later use the project's output as the roadmap for her term in office.


Cobb County, GA

Operational Assessment

Operational Assessment

Cobb County, GA sought assistance with an organizational performance assessment that would evaluate the processes and effectiveness of the County’s operations. TCCG partnered with a team of consultants that worked with the County's leadership and conducted a review of two departments. After intensive analysis and best practice research, the team presented the County with a set of key insights about the departments' operations and steps that could be taken improve their overall effectiveness.

NOEEN Nonprofit

Board Governance

City of New Orleans

Mayoral Transition

Board Governance

The New Orleans Early Education Network (NOEEN) sought to develop of clear picture of the organization's opportunities and challenges and to revise their bylaws to better position the organization to thrive within an evolving educational landscape. TCCG conducted a series of focus groups with NOEEN's leadership and developed a set of recommendations which the group used to inform changes to their policies and procedures. TCCG also facilitated the updating of the organization's bylaws which enhanced  representation on the steering committee and improved the overall effectiveness of the organization's governance.

Mayoral Transition

New Orleans Mayor-Elect LaToya Cantrell's Transition Team was seeking support in developing a comprehensive strategic and operational approach to the Mayor-Elect's priority issues. TCCG led a team of more than 200 consultants, staff, and volunteers, which involved coordinating the efforts of nearly 30 committees and working groups. The city-wide effort featured complex data analysis, organizational and operational assessments, and project management. The Mayor used the output of the project as the foundation for an array of innovative changes that would improve the city's operations and the lives of the city's residents.

SWBNO Utility

Workforce Model Review

Workforce Model Review

SWBNO (the Sewerage and Water Board of New Orleans) was seeking to gain a deeper understanding of its workforce model and related processes. TCCG is currently working with a partner consulting firm to perform an in-depth analysis of the utility's structure, policies, and procedures to identify ways that SWBNO can enhance the impact of its workforce and strengthen its overall effectiveness.

Harris County_edited.png

Harris County, TX

Organizational/System Review

Organizational/System Review

Harris County, TX was seeking support in developing department-level assessments for 17 entities in its criminal justice system. The aim of the effort was to make the departments and overall system more effective and fair. TCCG worked as part of the team that conducted the review, which provided deep insights into the system's strengths, areas where it could improve, steps it could take to improve, and the impact of the County's overall resource allocation approach.


N. O. Public Belt Railroad Operational Assessment & Planning

Assessment & Planning

The New Orleans Public Belt Railroad (NOPB) sought support in performing an operational cost assessment for some of its key functions as well as developing a five-year strategic plan. TCCG conducted an in-depth analysis of NOPB's operations and engaged with NOPB's senior leadership by organizing an executive retreat and other activities to solicit their input. TCCG then worked with the leadership to develop a detailed action plan and implementation timeline that would help guide the railroad through the next half decade.

bottom of page